Category: customer service

How can you test the customer service at an online casino before you play
casino blog
07 April 2014

One way of checking whether or not the online casino that you are considering joining can be trusted or not is to check if their customer service is helpful and efficient. If they are not very helpful to begin with, this is not a good sign for the future.

Prior to signing up and registering a real cash account at one of the many online casinos, players can test the water by contacting the customer service and asking a few questions. One way of contacting them is by using the Live Chat feature, but not all online casinos have this option. If a casino doesn’t have a Live Chat feature, they will definitely have telephone support and either an email address to contact them on or an online email entry form to fill out. However, most of the reputable casinos do have Live Chat. Some of the online casinos may only grant access to their live chat feature to registered members only.

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