Tag: ecogra

How to File a Complaint When Playing at an Online Casino
casino blog
14 February 2015

It is unlikely that you should ever encounter an issue when playing in a highly recommended online casino which is licensed in a top-tier licensing jurisdiction, but occasionally, problems will occur and sometimes these issues need addressing. The top-tier licensing jurisdictions tend to include the UK Gambling Commission, the Gambling Supervision Commission (in the Isle of Man), the Gibraltar Regulatory Authority (in Gibraltar) and the Alderney Gambling Control Commission (in the UK Channel Islands).

Other major licensing jurisdictions include the Kahnawake Gaming Commission, the Malta Gaming Authority (formerly the Lotteries & Gaming Authority of Malta), the Curaçao Internet Gaming Association and the Directorate of Offshore Gaming. You should only really contact these as a last resort. Most issues can actually be resolved simply by contacting the casino directly. The best way to reach a member of staff at an online casino is to call them directly (usually toll-free depending on where you are calling from).

Read the rest of this entry »

Latest eCOGRA Payout Percentage Reports for Various Gambling Portals
casino blog
07 June 2014

The January 2014 payout percentage reports have recently been published for various fully licensed Microgaming powered casinos. These top-rated online casinos are monitored on a monthly basis and the results are published each month. This information basically reveals how much the casino operator has been paying back to its registered members as winnings and for certain game categories.

Read the rest of this entry »

Interesting Infographics from 888 Casino
casino blog
17 May 2014

888 Casino is a top UK online casino which loves its statistics and this section will take a look at some of their latest infographics. This impressive online casino was the proud recipient of the prestigious Casino of the Year 2013 award at the EGR Awards ceremony for 2013 and this award-winning casino recently added several great new games from Net Entertainment.

This means that you can now find games here from various software providers including 888 software (Dragonfish), Cryptologic, Ash Gaming, Blueprint Gaming, bwin.party, Electracade, GamesOS, GTS, GTECHG2 and as mentioned, NetEnt. The games here are both downloadable and non-downloadable and over the past 12 months, the operator of this casino, 888 Holdings plc, has managed to gather some interesting statistics. Let’s take a look at some of these latest stats.

Read the rest of this entry »

What are C-Bucks and how can I Earn Them?
casino blog
12 May 2014

This page will take a look at the Vegas Partner Lounge Loyalty Points, which are also known as C-Bucks and it will reveal how players can earn them, but it will also reveal what players can actually do with these points. Vegas Partner Lounge is a reputable online casino operator which controls several great brands.

Vegas Partner Lounge (VPL) is in charge of some of the most famous Microgaming powered casinos available online today, including sites like Maple Casino, Casino UK, Golden Riviera Casino, 777 Dragon Casino, River Nile Casino, Cinema Casino, Casino-Mate, Sun Vegas Casino and Crazy Vegas Casino. The same loyalty rewards program is now available at each of these casinos, and many of these casinos are also now available on mobile.

Read the rest of this entry »

Latest Online Casino Payout Percentages from Various Top Online Casinos
casino blog
31 March 2014

This page will reveal the latest online casino payout reports for several well-known Microgaming powered casinos. These payout reports basically disclose how much the casino is paying back to its registered members on a monthly basis. The following reports were all calculated by eCOGRA, an online casino testing agency which monitors most of today’s Microgaming powered casinos and these results were for the month of December, 2013.

Read the rest of this entry »

What's New at Casino Rewards in 2014
casino blog
28 March 2014

Casino Rewards currently controls 29 individual brands. These perfectly secure online casinos are all powered by downloadable and non-downloadable Microgaming software, they are all eCOGRA approved online casinos and the vast majority of them are all fully licensed by the reputable Kahnawake Gaming Commission.

Read the rest of this entry »

Australian Player Nets Sixth Big Win of the Year
casino blog
24 March 2014

One lucky player has been on a clear winning streak lately, all while playing at a popular Microgaming powered casino called Royal Vegas Online Casino. The Player, Matthew C from Australia, has netted himself a massive AU$1,394,865 between October 8th and December 1st 2013. Could it be time for one more win?

Read the rest of this entry »

Gaming Club Casino becomes latest Online Casino to have a Redesign
casino blog
22 March 2014

A top Microgaming powered online casino called Gaming Club Casino (or Gaming Club Online Casino) recently became the latest online casino to have a complete website redesign. Some of the other casinos to have had a similar facelift over the past 12 or so months include Casino Luck, Golden Riviera Casino, Maple Casino, Betfred Casino and Crazy Vegas Casino.

Read the rest of this entry »

A Look Inside the Feb 2014 Casino Rewards Newsletter
casino blog
07 March 2014

Casino Rewards is a trusted online casino group which controls a total of 29 perfectly secure, eCOGRA-approved online casinos. Let’s take a look inside their very latest newsletter for February 2014. We will take a look at some of the new games that arrived, plus we will also take a look at some of the most successful players to have won some really big prizes while playing at one of their casinos.

Read the rest of this entry »

Recently Released Online Casino Payout Reports for Several Top Online Casinos
casino blog
23 December 2013

Some of the latest online casino payout reports have recently been made public and these new reports are for the month of October 2013. This section will take a look at some of the latest Return to Player Percentages (RTP %) for various Microgaming powered casinos.

These accurate statistics for the following online casinos have been calculated by an independent non-profit organization which is based in London called eCOGRA (eCommerce and Online Gaming Regulation and Assurance). This accredited testing agency monitors many of today’s top Microgaming powered online casinos.

Read the rest of this entry »

eCOGRA Continues to Expand
casino blog
02 October 2013

eCOGRA (e-Commerce and Online Gaming Regulation and Assurance) is an iGaming certification and standards body which originally formed in 2003. Since its inception, it has helped to improve player safety and standard operational practices within the online gambling industry due to its consistent monitoring and reviewing of more than 200 gambling operators and software providers.

Read the rest of this entry »

Golden Riviera Casino gets a Makeover
casino blog
05 August 2013

Golden Riviera Online Casino is Microgaming powered casino that recently underwent a refreshing new website redesign. Golden Riviera is actually one of a growing number of fully licensed gambling portals that has decided to have a makeover.

Towards the end of March 2013, this stylish new website was re-launched and together with this exciting re-launch came some fantastic new online casino bonuses. For example, players can now benefit from one of two different welcome bonuses and they are available for both new and existing members.

Read the rest of this entry »

Online Casino Payout Percentages Explained
casino blog
03 August 2013

Most fully licensed online casinos today are monitored by reputable and independent organisations and one of the things these auditors monitor is the payout percentage rate, which is otherwise known as the Return to Player (RTP) rate.  

Each game will have its own payout percentage rate and the casino itself will also have an average payout percentage rate. This info can generally be found somewhere on the homepage, plus most of today’s online casino reviews also tend to reveal this information. Many auditors calculate this information on a monthly basis. For example, you can visit the eCOGRA website and view each casino’s payout certificates which date back months, if not years.

Read the rest of this entry »

Remarkable Casino Payout Percentage Reports
casino blog
15 July 2013

This article refers back to just before Christmas 2012 when three fully licensed online casinos all recorded having payout reports which exceeded 100%. Cinema Casino, 777 Dragon Casino and Casino Mate are all owned by a trusted online casino group called Vegas Partner Lounge.

This is a responsible operator which owns several other trusted brands such as River Nile Casino, Casino UK, Crazy Vegas Online Casino, Golden Riviera Casino, Maple Casino and Sun Vegas Casino. Although it isn’t unheard of for an online casino to record having an average return-to-player payout report in excess of 100%, it is relatively uncommon, so having three individual casinos with 100%+ payout reports is great news for players.

Read the rest of this entry »

Crazy Vegas Casino Relaunch
casino blog
31 May 2013

Crazy Vegas Online Casino is a trustworthy online casino that has been operating for more than a decade, but the operators recently decided that it needed a fresh new look. Unless you were signed up to this casino prior to the changes taking effect, you will be none-the-wiser. Just before Christmas 2012, Crazy Vegas Online Casino had a makeover. It is now possibly one of the most stylish of all online casinos out there today.

Apart from some obvious tweaks here and there and a complete redesign of the actual website, the main attributes have remained the same. You can still tell that it’s Crazy Vegas Casino under its shiny new exterior. It even has some great new promotional offers available for both new and existing players. When you sign up for the first time, you can actually choose which welcome bonus you would prefer. For example, you can choose between a three-tier welcome deposit bonus or you can opt for a one hour free play bonus.

Read the rest of this entry »

Online Casino Groups
casino blog
29 May 2013

Some of the most trusted online casinos available for real cash gamblers today are in fact owned by one of several different trusted online casino groups. Some of these groups have been around a lot longer than others, but all of the ones that we have decided to take a look at are equally as reliable as each other. The five reputable organisations that we have chosen to highlight include (in no particular order) Vegas Partner Lounge, Fortune Lounge, Jackpot Factory, Casino Rewards and The Palace Group.

Read the rest of this entry »

How to deal with non-paying online casinos
casino blog
21 January 2012

The fortunate thing for players is that most online casinos will payout without fail and usually within a maximum of 48hrs. The time taken to withdraw funds may vary from one online casino to the next and this could also depend on how much you are trying to withdraw.

If you are just trying to withdraw £20, in many cases this can be instant, or within a couple of hours. If you have a substantial jackpot win of £5,000 or more, this could take longer to withdraw. Most large wins will need to be verified by the casino before they are paid out, so you may experience a slight delay on larger wins. Don’t panic because the funds are taking longer to arrive.

The unfortunate thing for players is that there are a growing number of rogue casinos out there who have not been paying out winnings to their players. You may have already spent hundreds in the casino and finally hit a big win only to realise that they are not paying you when you proceed to withdraw.

Read the rest of this entry »

Which Online Casino Accreditations are real and which are Just Plain Fake?
casino blog
19 November 2011

Players should consider online casino’s accreditations prior to signing up with them. The logos of these ‘seals if approval’ can normally be located at the bottom of the homepage, which you can hover over and they are usually clickable meaning that once clicked, you will be sent directly to the site which approved them for being a ‘fair’, ‘trusted’ or ‘certified’ site. There are several different types of accreditation that combine to make a casino a safe and secure website.

There are certain standards that players will notice with accredited online casinos that weaker online casinos simply won’t have. It’s simple, no certification, don’t trust them. If a casino claims that they are the ‘Number 1 Casino in Europe’, and have this advertised in bright neon letters, it is sure to fool hundreds of people, but where did they obtain this fact, who voted for them to become the ‘Number 1 Casino in Europe’, and what was the organisation that awarded the website with this accreditation?   

This is an obvious example of how some casinos can award themselves with fake accreditations that should simply be ignored. It is hard for a ‘newbie’ (new player) to ever realise that these websites will say anything to get you to sign up. Unfortunately many players get misled.   

Read the rest of this entry »

How do you do your Due Diligence on an Online Casino?
casino blog
12 November 2011

There is only so much a player can research when evaluating an online casino for the first time and when trying to determine the integrity of the owner and how they operate. There are many questions that a player must ask themselves before signing up with an online casino. The answer to these questions may not always be so clear, and how does a player even know if they are asking the correct questions?

This is where organisations such as e-Commerce and Online Gaming Regulation and Assurance (eCOGRA) were set up to ask the right questions and perform the necessary checks on the player’s behalf. This (non-profit) organisation was in fact set up and established by one of the industry’s largest online casino software providers, Microgaming. The aim was to have an auditor who could scrutinise an online casino and carry out the necessary checks that a player simply could not do on their own.

Read the rest of this entry »

How do Online Casinos get Good Reputations and what makes them Trustworthy?
casino blog
11 November 2011

Online casinos can acquire a solid reputation for several different reasons. There are many casinos that are still around today since the first online casino was launched in the mid 90’s, but many of the weaker ones no longer exist. The UK saw a boom in online casinos that stemmed from major high street bookies, so players who already knew the operator instantly trusted their new online ventures, which gave these casinos a huge advantage in gathering new players.

Casinos that have been around for longer generally have a better reputation compared with recently launched casinos, because of their impeccable track record regarding customer service, payouts, security and overall integrity, as well as the countless reviews that show them in a good light. It’s impossible for a new casino to instantly gain a good reputation, unless they happen to be owned by an already trusted and responsible operator.

Read the rest of this entry »