Tag: support team

Why does the Standard of Online Casino Customer Support Vary So Much
casino blog
20 June 2012

If you are experiencing some kind of technical issue at the online casino you have signed up to or you are looking for certain information but just can’t seem to find it, you can contact the customer support and they should be able to help you. The thing is, not all support is a good as you would expect, which is why you can normally tell a great deal from how good their customer support services actually are.

Depending on how responsible and trusted the actual operators are will usually determine the type of support they offer. Almost every online casino today allows you to get in touch with a member of their support team (which are usually available 24/7) by sending in an email or by calling them on one off the supplied telephone numbers.

The telephone numbers may or may not be toll free so always check before dialling. For a more immediate response, you could also try the live chat feature, which can be launched in most cases even if you are not a registered member of the casino. This small chat box is securely protected and will open in a separate small window.

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